Overview

In early 2022, a global genealogy company released a policy stating that their employees can choose where they work: in an office, at home near an office, or in a remote location. During this time, the future of the company’s offices remained uncertain and unsaid while leadership observed how and why they were being used.

6 months into the policy, they sought to evaluate the impact and implications of the policy. They engaged Rapt Studio to conduct a remote engagement study to understand employee sentiment and answer:

• How connected do employees feel to their team?

• How connected do employees feel to the company?

• How can the company better support the workforce?

The findings were anonymized and complied into a findings report that highlighted key themes and potential paths to action. The executive People Experience team used the report to build a roadmap that addressed areas of opportunity.

Role

As lead strategist and the primary facilitator, I created the research plan, led 20+ hours of engagement sessions with a cross-section of the company, analyzed findings, and delivered an insights and recommendations report. Behind the scenes, I supported business development by shaping the proposal/scope documents and supporting client pitches.